Stefanini Group: Delivering Cutting-Edge Solutions Powered by Digital Transformation

Stefanini Group is a US$1 billion global technology company that provides organizations of all shapes and sizes with a broad portfolio of digital transformation services and solutions. The company offers artificial intelligence, automation, cloud, internet of things (IoT), and user experience (UX) services. Stefanini prides itself upon its innovation, technology, and talent.

Co-creating solutions with clients to best suit their needs through innovative consulting, marketing, mobility, and personalized campaigns has been the unique feature of the company. Stefanini serves the industries of finance, retail, manufacturing, health, life sciences, aerospace, education, smart cities, automotive, and mining.

Emerging as a Global Leader in Digital Solutions

Stefanini was founded in San Paulo, Brazil, by Marco Stefanini in 1987. The company was built upon a mission to make the dreams of its customers, employees, and shareholders a reality through the finest technology and innovative digital solutions. Since its origin, Stefanini has acquired 30 companies, all with unique specialties, and has rebranded itself as Stefanini Group, a large brand umbrella under which the acquired companies are organized by industry vertical.

In 2001, Stefanini founded its North American headquarters in Detroit, Michigan. In 2010, the U.S. made its first acquisition of TechTeam Global, Inc. This new subsidiary brought together Stefanini's traditional strength in areas like application outsourcing and software development with TechTeam's expertise in service desk and BPO. This acquisition was followed by acquisitions of CodeX, Inc. in 2011 and RCG Global Services, Inc. in 2013.

A Trailblazer with Extensive Experience

Spencer Gracias brings 25+ years of experience to Stefanini, serving as the company's North America/APAC CEO since 2017. He has been a member of the board of technology at Stefanini since early 2015, working directly with Marco Stefanini, the company's Founder and Global CEO. Spencer has played a critical role in developing and improving service offerings, conducting IT market analyses within Latin America, and advising.

Before joining Stefanini, Spencer was the Strategic Outsourcing Executive for IBM Mexico, leading the business development initiatives with more than 1,400 resources and supporting more than 40 clients. This brought IBM a significant value to help clients in their IT transformations. Spencer has worked with Whirlpool, CPFL Energia, Globo TV, General Motors, ABN Amro Bank, and Santander Bank. He has two MBA degrees and two post-MBA degrees in marketing and strategic resource management.

Contributions to the Growth of Disruptive Technologies

Stefanini's analytics and big data services are designed to empower a client's business. Providing a holistic view of a business' data and actionable insights. Stefanini leverages industry-leading best practices for data governance, delivers data strategy, organization, visualization, and predictive modeling solutions.

A complete view and understanding of data can prime your innovation business. Instead of leaving your virtual piles of data untouched and unutilized, the Stefanini team works to derive value from your data and create monetization. Data science and advanced data analytics take businesses to the next level. Stefanini leverages artificial intelligence and machine learning to automate a business. Machine learning allows the algorithm to learn from the data, validate it and then predict outcomes.

Innovation Being the Core Value of Stefanini

Innovation is one of Stefanini's core values, and the company's major strength is working with clients to ensure new technology aligns with their specific business objectives and those innovative ideas translate into real-world business solutions.

With four innovation centers across its global footprint, Stefanini fosters innovation with employees, partners, and the community, using a human-centric immersive approach based on design-thinking, design-sprint, and lean-start-up methodology. Smart Factory, IoT, cognitive, predictive analytics, augmented and virtual reality initiatives, for example, are used in innovation centers and are designed to help tackle the current challenges manufacturing plants face. A strategic collaboration system also supports the innovation landscape at Stefanini by working with a network of best-in-class industry leaders, accredited research universities, and innovation-focused companies across multiple continents.

Role of AI and Cloud in Driving Innovation

Technologies like AI, automation, and cloud computing are pushing businesses to be in a digital-first mindset by simplifying processes for maximum effectiveness and results.

AI technologies are commonly used to support three crucial business needs: automating business processes, gaining insight through big data and data analysis, and engaging with customers and employees. AI can monitor and adjust to many more variables at a speed that human counterparts simply cannot match. At the same time, AI technologies are also more objective and consistent than people.

While cloud computing is a large investment, spending on traditional in-house IT will continue to decrease as computing workloads are moved to the cloud. With numerous positive outcomes such as cost-effectiveness, business agility, efficient use of resources, greater security, more mobility, increased collaboration, consistent quality, data-driven insights, disaster recovery and loss prevention, cloud computing work can be done anywhere, anytime thus inspiring innovation in other technologies and industries with increased flexibility.

Major Challenges and Experiences 

Stefanini Group has faced the challenge of reinforcing brand awareness and positioning the company as a global leader in digital solutions for any business. With a strong start in IT services, the team has had to communicate that they are a full-service technology company specializing in digital solutions and can do more than IT work exclusively. Throughout its almost 34 years of history, a core element of Stefanini's DNA is to partner with customers, partners, and employees to co-create solutions.

Another core challenge is to attract and retain talent. Stefanini has taken a very strategic approach to understand and communicate with employees and teams in a way that best suits them across its global presence. The company continues to take every opportunity to learn from clients and employees, giving them a broad, diverse, international perspective that can be niche and specific to cultures and regions as needed. Due to the increase of remote work models, Stefanini can hire talent regardless of geographic area.

Recognition for Business Excellence

Stefanini Group has celebrated its recognition for technology solutions, and services, the company's response to the pandemic, and recognition as a top workplace. Last year alone, the company received six award recognitions.

The company's managed service expertise was recognized at the IT Service & Support Awards, where it was named the 'Best Large Enterprise Managed Service Provider of 2020'. Also, in 2020, Stefanini was awarded a platinum AVA Digital Award for its "Stefanini Responds to COVID-19" marketing campaign. It also won the "Company Rethinking of The Year Award" by the Golden Bridge Awards and the Best of MichBusiness for one of Michigan's COVID-19 pivots. The Detroit Free Press designated Stefanini as one of Michigan Top Workplaces 2020, an award is given to companies based on employee feedback about their employer on the company, work-life balance, and more.

An Optimistic View on Future

On the trajectory for significant growth, Stefanini Group has already acquired 30 companies in more than 30 years. In 2019 alone, the company reported 10% organic growth over 2018. The company has an extensive, aggressive growth plan established with goals to grow in both revenue and through mergers and acquisitions.