Shrinivas Kumar: Relentlessly Innovating AI Solutions for Customer Satisfaction

Shrinivas Kumar

All innovations begin with customers and users. Given the fast-changing business environment, and market dynamics, improvement and innovations in software solutions necessitates constant feedback and value identification for customers. This is what Templegate Technologies believe in. The alignment of teams coupled with customer inputs is helping the company build and take its products to the next level. It strives to focus on the next level of practices for customers to be competitive in their markets.

What makes a company stand out? For Templegate Technologies, it’s the fact that innovations are focused on tying up the People, Processes, and Technology to help its customers get their ROI and a stellar user experience by keeping it simple. Every customer’s business is different. Keeping that in mind Templegate Technologies allows its customers to customize or configure the solution as per their requirements. This makes it a win-win scenario creating customer delight.

 

“Strategy and Success is good as long as you have a Great Team”

The COO of Templegate Technologies, Shrinivas Kumar, has worked with major multinationals like Intentia, Oracle, Infor & SAP as a Business & Sales Leader. His past stints have given him an exhilarating experience and learning in terms of processes for Business Management.  It helped him to be a consistent sales performer with multiple sales awards and a track record of achievement. His vision of providing an excellent user experience comes from his consistent focus on working effectively with customers and teams to deliver innovative solutions for customer ROI and great experience with software solutions.

But this success didn’t come easy for Templegate Technologies. In our interview with the COO, Shrinivas Kumar explained how sustained performance in terms of revenue and growth with limited budgets and constantly changing market dynamics has been one of the biggest challenges. Additionally, there were also pressing concerns about surviving in the competitive market, changing customer behavior, and curtailed spending patterns.

Templegate Technologies works with CyborgIntell as a Sales Partner to give companies the much-required competitive edge. CyborgIntell is an AI-driven Data to Decision platform helping organizations to rapidly develop, deploy & operationalize predictive models to make AI-driven decisions around revenue enhancement, risk mitigation, and cost optimization, as business activity changes. Use cases include Customer acquisition, Risk Assessment, Debt collection, prevent revenue leakage, cross-sell and up-sell opportunity, default prediction with powerful algorithms and globally known predictive models, the solution can deliver forecasting with great accuracy and help to solve and take decisions on complex business problems.

The current pandemic situation is certainly posing a challenge to the business world. However, Templegate Technology strongly feels that the markets and business environment will bounce back in the second half of 2021 when the company will see a substantial leap in its growth in terms of market penetration and customer acquisition in the coming years. This will be done by continuing to push its AI-based predictive analytics solutions and also launching the company’s upgraded software solutions with advanced capabilities to address multi-industry segments in the space of Intelligent Spend Management, Customer & Supplier Experience Management, Assets Management, and Supply Chain Management Solution. These innovations were built with customer feedback and the challenges they face in mind. The software uses an embedded AI engine that helps the solutions to constantly adapt to their business and make it worthwhile.

A customer-focused business leader with over 24 years of experience in building and managing business and high-performing cross-functional teams, partnerships, and operations based on extensive B2B sales and marketing expertise is behind the functioning of team Templegate Technologies. As a Founding Member & Chief Operating Officer at Templegate Technologies, focusing on collaboration, talent management, and adding value, whilst balancing P&L, channels, and objectives at the local, regional and national levels, COO Shrinivas Kumar holds the mightiest responsibilities that require constant innovation and development of products and identifying areas of problems for the company to solve for businesses and the industry.

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