Accenture’s Bid to Acquire OnProcess Technology

Accelerating Supply Chain Transformation: Accenture's Acquisition of OnProcess Technology

In a strategic move, Accenture has announced its intention to acquire OnProcess Technology, a distinguished provider of supply chain managed services. This acquisition aims to empower organizations by refining their processes, optimizing inventory management, and effectively resolving complex service challenges.

Accenture, a global leader in professional services, is set to bolster its supply chain capabilities, focusing on asset recovery and service supply chain management. This strategic move will simplify the management of service orders, drive return processes, track asset movements, and ensure the proper reuse, disposal, or recycling of assets.

OnProcess Technology is renowned for its expertise in reverse logistics throughout the entire after-sales process. Leveraging automation, artificial intelligence, and data-driven decision-making, OnProcess maintains visibility at every stage, from planning to asset recovery.

The collaboration between Accenture and OnProcess Technology will provide clients with an integrated approach to supply chain delivery, seamlessly incorporating after-sales operations. This comprehensive solution is expected to enhance operational efficiency and elevate the overall customer experience, all while contributing to a more sustainable and eco-friendly supply chain.

Headquartered in Boston, OnProcess Technology boasts a workforce of over 1,500 professionals located in the United States, India, Costa Rica, and Bulgaria. With a wide array of services and deep expertise, OnProcess serves a diverse clientele across industries such as communications, media and technology, medical devices, logistics, and manufacturing.

Melissa Twiningdavis, Senior Managing Director of Supply Chain Operations at Accenture, emphasized the increasing significance of supply chain operations in recent years. She pointed out that the challenge in today's business environment is to enhance cost efficiency while simultaneously reinforcing resilience. Supply chain operations have emerged as a vital source of competitive advantage.

Through the integration of OnProcess Technology and its highly skilled professionals, Accenture is committed to strengthening its capabilities to support organizations in their supply chain transformation efforts. This partnership is expected to leverage domain expertise, data-driven insights, and streamlined processes to drive successful operational transformation.

Oliver Lemanski, CEO of OnProcess Technology, expressed his enthusiasm about the partnership with Accenture. He highlighted the remarkable opportunities this collaboration will create for their workforce, allowing them to deliver enhanced services and comprehensive solutions to clients. Together, Accenture and OnProcess Technology aim to streamline the entire process chain, foster predictability, facilitate transformation, and pave the way for a more sustainable future.

Padmini Sekhsaria, Principal at the Narotam Sekhsaria Family Office (NSFO), which owns the majority stake in OnProcess Technology, conveyed her best wishes to the OnProcess team in this new phase of their journey. She expressed her delight that the team will become part of Accenture, enabling them to serve customers and collaborate with partners on a larger scale. Padmini Sekhsaria emphasized that OnProcess Technology has established the industry standard for complex service operations management, and Accenture's involvement will offer exciting new opportunities to support an expanded customer base.

The completion of this acquisition is subject to customary closing conditions, including the necessary antitrust clearances. Once finalized, this strategic move is expected to redefine the landscape of supply chain operations and provide clients with innovative, integrated solutions to drive efficiency, sustainability, and competitive advantage.