Intelligent Automation Delivers Critical Capabilities to Businesses
Redefining business processes with intelligent automation.
Intelligent Automation coalesces the functions of RPA with machine learning and analysis capabilities of automatic process discovery and process analytics. It also harnesses the power of cognitive technologies, such as NLP, computer vision and fuzzy logic. Intelligent automation systems have the potential to sense and synthesize voluminous amounts of information and automate entire processes or workflows.
Intelligent automation technologies like those powering a new generation of cobots and self-driving cars, assess and respond to a stream of situational data from sensors. They also ingest and analyze large amounts of textual information to retort quickly to complex inquiries, such as a request for medications.
Intelligent Automation helps streamline business processes and makes complex decisions faster. Here are some key capabilities of this technology that could assist an organization to intelligently automate processes at every level.
Document Intelligence
Intelligent automation systems provide organizations the ability to transform business processes, delivering not only higher speed and precision, but also automating predictions and decisions based on structured and unstructured inputs. Documentation Intelligence is a new cloud-based solution that simplifies and automates complex document processing with AI. It allows a business to transform complex credit risk processes that currently rely on data in unstructured documents and time-consuming human analysis.
Customer Communication Management
Customer communication management (CCM) refers to the strategy to improve the creation, delivery, storage and retrieval of outbound communications, including those for marketing, new product introductions, renewal notifications, claims correspondence and documentation, and bills and payment notifications. CCM enables enterprises to automate the workplace intelligently using tools that have built-in logic, intelligent routing, and machine learning functionality.
Security
Intelligent Automation plays a critical role in securing business assets. As automation tools can dodge, spot, and address cyber threats more efficiently and faster than humans, it will continue to expand across the enterprise. AI and machine learning technologies have already permeated every walk of life and business. By leveraging these technologies, companies can automate at least some of the processes necessary to safeguard their systems and devices from outside attacks.
Compliance
Intelligent automation is changing the business landscape more rapidly than our imagination. It has the potential to exponentially bolster a company’s speed, scale, quality and precision, driving a higher degree of operational efficiency and augmenting human skills. Apart from this, intelligent automation enables guaranteed adherence to requirements established by regulatory statutes, industry standards, and best practices. As managing evolving risks and regulatory compliance obligations is a challenge for many organizations, using intelligent approaches to business process automation can enhance enterprises’ oversight capabilities and auditability.
Cost Efficiency
Intelligent automation provides businesses the ability to accomplish significant cost reduction that was previously employed for human workers to perform tasks around the clock. Using this technology can result in savings from 40%to 75% over time, delivering a greater return on investment. This surge in cost savings is realized thanks to the ability of intelligent automation to work steadily, without concerns of work hours, and eventually boosting business efficiency.
