Impact of AI Integration on HR Efficiency and Decision-making

The last few years have been marked by an unprecedented change brought by an upsurge in digital adoption across industries. It has changed the human visualization of the way of work, living, and communication, irrespective of geographies. Similarly, adopting technology in HR has automated specific tasks and processes for driving efficiency in workflow and decision-making.

Artificial Intelligence (AI) is one such technology that has eased the transformation of the HR department. It has emerged as a breakthrough innovation due to its predictive algorithms to supplement human intelligence for improving the employee experience. According to a recent Oracle and Workplace Intelligence Survey Report – 82% of employees believe AI can support their careers better than humans and 85% of them want technology to assist in defining their future.

AI can combine enormous amounts of data with its fast-processing algorithms to identify patterns and gather insights that cannot be visible to the human eye. It helps talent managers to predict offers acceptance, monitor employees' performance and detect signs of burnout. Cultivating the right approach to AI-based analytics can bring a positive change in HR functions as well as for organizations.

Streamlined talent acquisition

AI has proven to be one of the most crucial tools for talent managers in streamlining the acquisition process. Deploying AI tools can help handle repetitive and time-intensive tasks like candidate screening, assessment, and interview scheduling. Many organizations have started integrating AI bots to get hands-on preliminary data about the candidate's skill sets and experience, reducing the hours spent analyzing profiles and finding the appropriate one.

In most organizations, about one-third of HR's productive time is devoted to recruiting talent and finding the most suitable candidate for the position. Deployment of AI in HR functions helps managers save time on mundane chores and focus on handling valuable tasks.

Beyond analyzing the skillset, recruiters have to schedule multiple rounds of screening and interviews to assess their attitude, mindset, and approach towards work and career. Their crucial working hours are spent on covering all aspects of recruitment. However, with AI integration, recruiters can reduce screening time by nearly 70 percent. It can filter out unsuitable candidates and help recruiters find profiles that match the job description perfectly. This metric-based approach helps them in making faster and more accurate decisions.

Personalized training and development

In this fast-paced world, employees must undergo training in their respective fields. They need to upgrade their skill set in order to be future-ready. Having said that, every employee has different levels of mindset and the way they perceive knowledge. They must be addressed with different learning styles and paces based on their age, experience, cultural context, etc.

An AI-powered training and development module focuses on employee flexibility and adaptation. For instance, talent managers can personalize employee training programs in video formats and podcasting sessions. This can further be complemented with in-person training for every employee who feels stuck.

AI-based training and development programs are instrumental in providing insights about knowledge transfer for every employee. It can provide accurate feedback that helps the talent team with enhanced decision-making for employees' career paths.

Data-driven decision making

The most notable advantage of AI technology in HR is its predictive behavior which helps talent managers see employee patterns more clearly. With the help of AI, they can identify patterns in the probability of the future like attrition, retention, employee engagement, etc.

Furthermore, AI integration can help talent managers understand the chances of burnout. The managers can easily gauge the anxiety of employees which helps them control things at the right time.

Optimized Administrative tasks

HR dashboards embedded with AI technology can help automate several administrative tasks, including disbursing payslips, ensuring policy compliance, and many more. Alongside automation, the expedites each task to save the productive time of talent managers.

Additionally, AI can help HRs take strategic action on employees' questions and queries as they no longer have to spoon-feed the workforce with every piece of information they require. Simply, AI chatbots can handle all queries by interacting with employees on day to day basis. This paves the way for creating constructive communication with each team member and identifying the issues that need escalation or human intervention.   

Final thoughts

AI has a deep capability of analyzing human patterns, but it is important to recognize its effective utilization in HR functions. Organizations must build the capacity to deploy a technologically advanced infrastructure while at the same time, they must prioritize the development of HR capabilities to utilize AI and data analytics for enhanced efficiency and decision-making.

About The Author:

Sarbojit Mallick

Co-Founder, Instahyre

Sarbojit Mallick is a visionary entrepreneur and co-founder of Instahyre, focused on revolutionizing the recruitment industry. With a diverse background in sales, customer success, and marketing, Sarbojit leads Instahyre's business and customer success teams. Sarbojit is a specialist in utilizing technology for hiring, and his strategic acumen has been pivotal in driving Instahyre's growth and success. Under his guidance, the company has expanded its user base and forged valuable partnerships.