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Hybrid Intelligence is a way for artificial intelligence and humans to collectively achieve the desired results and learn from each other. In our pandemic-struck digital age, hybrid intelligence will become a dominant workplace model, even in the post-COVID-19 era. This is true because the human brain and artificial intelligence work on different algorithms which will compensate for the task that either one cannot do well. So, how will hybrid intelligence make an impact in the professional world in the next five to ten years?
Moving forward, the majority of the work will be done by hybrid intelligence. It will bring the best abilities of humans and AI, when combined and augment each other. Machine learning algorithms are better than humans at finding complex and intricate patterns within huge data sets. But the human brain can process data efficiently when there is some uncertainty or discrepancy in input, especially in unpredictable conditions. This is why the amalgamation of human intelligence and artificial intelligence as hybrid intelligence is important.
In general, artificial intelligence has a broad range of applications in every industry. Almost all major companies have set up dedicated budgets for AI technologies. It is changing the way many jobs function with rapid digitization and automation. It is responsible for initiating a new type of labour where managing the AI systems is primary.
The first thing to do will be to stay updated with the current technologies. As the world is getting digital day after day, new skills will be requires to stay afloat in the new career world. Most high paying jobs of the future will be complex, multi-disciplinary, and hybrid. So it is important to develop hybrid skills to match the high-paying jobs.
To use hybrid intelligence for your career advantage, break down your job responsibilities and see how many of them can be automated in the future. Figure out which tasks are mechanical, structures, or driven by many rules and steps. For example, when market research is conducted before a product launch or potential client. In such situations, we use our knowledge and experience from various domains and apply those capabilities to come up with an optimal plan. That is something only a human mind can do and not AI.
Secondly, rethink your workplace. Thanks to the pandemic, your office might always be the physical building or cubicle you are used to. Hybrid intelligence is giving shape to a new form of workplace which will involve less of a physical workspace for humans because artificial intelligence systems will manage most of the work from any part of the world. Hence, it is important to stay updated with what's happening in your organization and how they plan to use AI systems and allow it to assist your work.
Get used to lifelong learning because disruptive technologies are advancing in a rapid pace. The speed of change is such that learning becomes constant. So being retired for decades and learning till the 20s is not an option. If the education system is not doing the job, employers must take the matter in their own hands and teach themselves the necessary skills to fill the gap. Self-motivated learning is an important trait that will help you keep up with the learning curve.
The computers we use today cannot be compared to the intelligence of a 5-year-old boy who can converse about a number of topics while walking, picking up objects, and recognising people's emotions. Today's computer perform tasks that are programmed for it, while humans have general intelligence that can be altered according to the situation. But in the future, these things might change. We will be working in alignment with AI and disruptive technologies might dictate our careers as well. By changing our outlook towards work, developing necessary skillsets, and embracing life-long learning, a profession can thrive in these uncertain times and the constant change that technology will bring in the future. So, are you ready for a future powered by hybrid intelligence?
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