Exclusive Interview with Vasudevan Swaminathan, President & Chief Consultant at Zuci Systems

Digital transformation has long crossed the status of being a buzzword; instead, it has become a necessity for companies to keep pace with market competition and eventually be on the winning side. A smooth transition to the digital realm is only possible through innovative and unique software solutions which only a few companies can provide. Zuci Systems is one such company that has been set up in 2016, has been clocking tremendous success in making companies achieve their digital transformation goals. Analytics Insight has engaged in an exclusive interview with Vasudevan Swaminathan, President & Chief Consultant at Zuci Systems. 

1. Kindly brief us about the company, its specialization, and the services that your company offers. 

At Zuci Systems we help our clients in their Digital Transformation journey with our software solutions and services offerings. Our objective is to leverage technology to build applications that are user-friendly, deliver exceptional user experience, and are secure, scalable, and of high quality.

2. With what mission and objectives, the company was set up? In short, tell us about your journey since the inception of the company.

We bootstrapped in 2016 with the objective to build quality software products. Since the founding team's experience was in Software Testing, we started working with clients in that space but soon customers engaged us in Software Development, Data, Analytics, and other initiatives. We have about 30 clients now for whom we work in different areas.

3. Brief us about the proactive Founder/CEO of the company and his/her contributions to the company and the industry. 

The CEO is fairly a hands-on person who helps our clients with tech consulting particularly in the QA (Quality Assurance) space. He is a Forbes Technology Council Member who often shares his thoughts on various forums and events. A google search can reveal more about his industry contributions.

4. Tell us how your company is contributing to the IoT/AI/Big Data Analytics/Robotics/Self-Driving Vehicles/Cloud Computing industry of the nation and how the company is benefiting the clients.

"Insights & Intelligence" is a specialty area for Zuci since 2019. We were one of the earliest companies to build solutions in Data Sciences, Machine Learning for banks and other financial institutions. A large Asian bank has deployed our machine learning model in production, which has resulted in 99.4% accuracy in churn prediction. A number of other solutions such as Forms Recognizer are used by our clients who are in the Banking and Healthcare space.

5. Kindly share your point of view on the current scenario of Big Data Analytics and its future. 

The next decade is going to be the "Data Decade". What that means is most decisions, and intelligence built by organizations for any cause would heavily rely on data. However, Data Integrity is going to play a critical role in building Analytics systems and other advanced systems such as Artificial Intelligence. The ones who would succeed in building such systems in the future are ones who truly know how to use "Data" wisely.

6. What is your biggest USP that differentiates the company from competitors?

Our technical strength and hiring process helps in building that strength. We have 300 engineering minds who have been handpicked by our technical and HR leadership. These are consultants who are not just task-oriented but who have the ability to understand and drive our client's "Digital" needs

7. Please brief us about the products/services/solutions you provide to your customers and how they get value out of it

Our customers are mainly in the "Banking" and "Healthcare" space today. While we do work on many areas for our clients, our work on UI/UX, Analytics is something that customers often speak of very highly. Our solutions in the Predictive/Prescriptive Analytics space, Forms Recognizer are cost-effective and bring a lot of value to our clients.

8. How do you plan to revolutionize the Indian/US/Isreal market and what are your plans to tap the market?

Our solutions for US credit unions are picking a lot of traction mainly in the "Robotic Process Automation" space. We expect financial institutions on a wider scale, to embrace process automation in the next couple of years.

9. How is Machine Learning (ML) shaping the IT/Big Data/Robotics industry today? How is it changing the role of CIOs and Leaders?

As mentioned earlier, "Data" will play a critical role across all systems in the future. How "data gets trained" will be critical for any system that is being built to solve a problem. CIOs and other leaders should know how to use data wisely to solve their customer's problems as wrong data can be misleading in building machine learning or AI systems.

10. How does your company's strategy facilitate the transformation of an enterprise?

Our strategy is to be cost-effective while not compromising on quality. These are usually contradicting but we are helping our Enterprise clients repeatedly with this approach. We constantly look for ways to optimize costs in the form of licenses, subscriptions, etc while we try and innovate by building home-brewed solutions that help our enterprise clients.