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With digitalization steering the change in the post-COVID world, cloud and everything-as-a-service are fast becoming the new normal. This has led to a massive demand for data centers. Increasing internet penetration, government regulations for data generated in the country, and increasing investment by other international organizations are some of the major factors driving the demand for data centers in the country. In this scenario, Park Place Technologies optimizes data center and networking Uptime and performance worldwide via a comprehensive portfolio of IT services and products including data center hardware maintenance, infrastructure managed services, professional services, network performance monitoring software, and hardware sales. Analytics Insight has engaged in an exclusive interview with Mohammed Atif, Business Development Director, India, Park Place Technologies.
With digitalization steering the change in the post-COVID world, cloud and everything-as-a-service are fast becoming the new normal. This has led to a massive demand for data centres. Increasing internet penetration, government regulations for data generated in the country, and increasing investment by other international organisations are some of the major factors driving the demand for data centres in the country.
India has several on-premises or dedicated data centers owned by local enterprises. Over the past few years, the market has grown significantly with the rise in the development of hyperscale data centres. The COVID-19 pandemic has been a strong market enabler for digital transformation initiatives in private as well as public enterprises in India.
The increased proliferation of online shopping due to the availability of user-friendly interfaces, high-speed internet, and smart devices such as smartphones, tablets, laptops, etc. is expected to drive the market in the future.
As our global client base continues to grow in India, we listened to our customers, and learned that they had many other IT challenges we could help them with – so we started to grow our portfolio of services and products. This includes hardware maintenance, Professional Services, Managed Services, Network Monitoring Software, and Hardware Sales.
As a global data center and network optimization firm, Park Place leverages a global parts supply chain, automated maintenance, machine learning, and constant innovation and evolution. As data centers in India have grown in complexity and geographic reach, our portfolio of offerings has evolved to meet – and anticipate – customer needs.
We have our main office located in one of the key IT hubs in Hyderabad. Our office contains personnel operating in a number of departments including operations and service delivery, including a group of 20 people in sales. With an active team, we have generated awareness to customers in India about Park Place Technologies and our services, however, there is always more we can do.
We have customers throughout India, and we have our engineers and parts located throughout India to ensure service delivery and SLAs are met.
With our global presence and a dedicated portfolio of IT services, we strive to be the single point of contact of support for data center hardware infrastructures, where we want to help customers reduce their costs, while also providing exceptional service delivery. Through the largest number of stock inventory and parts, our own engineers, and automated maintenance services underpinned by the industry's only First-Time Fix™ Guarantee, this is how we achieve an exceptional customer experience for our customers in India, and indeed, globally.
IDC predicts that by 2023, 80% of enterprises will use AI-assisted, cloud-linked governance services to manage, optimize, and secure dispersed resources/data.
The AI future might seem like a far-off concept right now – but the reality is we are already halfway there. Our advanced digital infrastructures, data fabric, emerging technologies, and a growing generation of digital natives hungry for smarter tech-first products and services are setting the pace. AI is embedded within devices and software packages providing benefits barely registered by the average consumer. It delivers real-time weather reports, highlights important emails, and transforms business prospects with powerful insights. To implement advanced monitoring with existing workforce capabilities, enterprises of the future will have to look to AI-powered analytics systems for IT automation. For example, it is necessary that the flood of events in the event of a fault is independently analyzed and pre-summarized by the monitoring software. These analysis functions already exist, of course, but with an AI-based solution, fluctuations from normal operation become visible more quickly and, above all, more comprehensibly for humans. Administrators are thus able to identify the affected components much more quickly. They can also more accurately assess the potential impact on business operations.
Our proprietary Entuity Software TM optimizes network performance through full discovery and auto-topology of network assets. These analytics offer real-time visibility of health, performance, and usage. Monitoring and analyzing this data allows us to proactively identify and isolate events to reduce MTTR and stop issues before they impact operations. Constant evaluation of data allows clients to easily scale and configure networks, and reduce CapEx and administrative overhead. It even allows clients to identify policy violations and ensure compliance.
The reality is that there has never been a more compelling argument for digital transformation, as the world works and plays online while pondering a more hybrid future. Businesses continue their digital transformation journeys, depending on data that resides on-premises, in public and private clouds, devices at the edge, and within networks and operation centers. Our new remote working realities have added further complexity to digital environments – and managing them has a cost and labour repercussions.
The concept of infrastructure continues to evolve radically as businesses embrace digital transformations. But in a market where data center and network maintenance is expected to exceed $185 billion annually, it's time for the industry to address servicing digital IT infrastructure servicing in harmony with third party maintenance. With the evolution of the new market category, Discovery, Monitor, Support, and Optimise (DMSO) – set to be worth $228 billion annually by 2023 – this is truer than ever before.
IDC predicts that by 2022, 40% of large enterprises' IT budgets are redistributed due to the adoption of integrated as-a-Service bundles in areas of cloud platforms, virtual workspace, and connectivity. While the benefits of agility, rapid enhancement, and alignment with actual business use are well-recognized, IT teams will need to constantly monitor for portfolio inflation.
An influx of M&A activity and increasingly global teams creates stress on IT teams seeing as companies can double in size overnight. Onboarding and re-evaluating teams to maximize efficiency, and uptime and reduce waste require a dynamic, global team with experience in IT discovery and deployment services.
Our exclusive ClearViewTM Contract Analyzer produces a detailed report that projects pricing comparisons along with answers to key questions that are critical for capturing savings, protecting compliance, upholding service performance – and providing an objective recommendation on which devices should:
Within two business days, we provide an impartial recommendation on the optimal mix of support including:
Storfirst Software is the industry's most secure, OEM- and platform-agnostic (cloud, hybrid cloud, and on-prem) file system migration and information management software. Storfirst allows customers to manage the movement of their data from production servers to disaster recovery servers, on-prem, and to the cloud; the software enables customers to control the movement of all file data.
Storfirst's versatile, fully automated data migration and management software eliminate costly and time-consuming "rip-and-replace upgrades," providing a single pane of glass to view and manage data and migration projects. Storfirst reduces costs across your entire file estate. It even helps manage risk associated with storing and managing regulated data, such as HIPAA.
ParkView Storage Management™ is our latest new addition to our suite of ParkView Managed Services™. ParkView Storage Management™ combines our 30-year strong Storage expertise and our in-house tools together, to support and optimise block and file storage systems.
Delivered by the ParkView Enterprise Operations Centre (EOC), this new managed service streamlines IT Storage operations by simplifying the management of a storage environment. With ParkView Storage Management™, our EOC provides our customers with 24×7 monitoring of equipment health and performance, incident management, provisioning, patching, and optimisation.
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