Accountability and transparency are two pillars of public sector audits. The public sector is always on alert to ensure finances are managed ethically and responsibly while alerting the authorities of potential financial failures. In this on-going pandemic, a huge volume of funds is being given to individuals and companies from the public funds, imposing excessive pressure on audits to make sure the funds are being put to use correctly.
AI can ease this process. Public sector organizations can identify and rectify potential problems before they cause problems, saving companies and individuals lots of money and time.
The UK's National Crime Agency recently suggested that COVID-related fraud could end up costing taxpayers billions of pounds as a result of criminals taking advantage of the coronavirus pandemic. Fraudulent activities range from bouncing bank loans to misuse of job retention schemes. So how will the government departments identify frauds and compensate for the lost funds?
To eliminate current fraudulent activities and gain significant insight into the area of work, the public sector must use AI for a data-led approach. By using AI in the public sector's IT systems, errors can be detected, mismanagement of funds can be identified and the whole process can be streamlined to eradicate potential threats.
Data resources play a huge role in this action, as governments hold a vast amount of data. Nevertheless, there is a chance that the delivery speed of coronavirus financial and funding responses might have created gaps in data collection which will need urgent fixing. It must be a priority, to find these gaps in existing data and simultaneously use machine learning to identify errors and glitches as a result of systematic error or fraud.
Additionally, insight from using ML and AI in the public sector bodies may give it a chance to use predictive analysis to improve control and move away from an assumption model. By understanding the key indicators of fraud, AI can automatically alert the systems when a claim looks suspicious. This can drastically reduce the risk of fraud.
Employing the use of AI in public sector bodies might seem like a daunting task, but it is an essential step to ensure safety. At the time of any crisis, good measures and guidelines are important. Failing to do anything after repeated attacks and threats will simply add up to many problems and result in greater misuse of public funds. Not just the public sector, businesses, and individuals should also learn to operate safely in such environments. The risk lingers around their work, too. This safety step requires the right people to spend time searching for the right kind of data, identifying problems, and putting new controls and safety measures in place. What an artificial intelligence-led approach, public sector bodies, businesses, and individuals too can learn lessons about what worked and what didn't work during this unprecedented release of public funds. By using AI in the public sector, concerned people will get invaluable insight to accurately identify frauds, something that will benefit everyone.
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