Top 10 AI Chatbots You Definitely Need to Get to Know

10 AI chatbots that are the best for the industry in the years to come

Chatbots that use artificial intelligence (AI) are a fascinating development in digital technology today. They can handle any task, whether assisting you with a pizza order, responding to special inquiries, or assisting you with a challenging B2B sales process. Artificial intelligence chatbots can perform so many tasks that, at times, it nearly seems like magic. And because of this, AI chatbots can be perplexing to users (and even scary at times). However, AI chatbots are only a tool you may use to enhance your online experience—nevertheless, a strong one.

1. ChatGPT: In late 2022 or early 2023, ChatGPT quickly gained worldwide notice after going viral. The software is straightforward; enter your prompt at the bottom of the page to begin a conversation. You may keep each thread distinct and return to them later by creating a new entry on the left-side menu when the output returns. You may send a link to any of these that you find particularly fascinating to other people so they can view it and pick up where you left off.
2. The AI platform from Netomi enables businesses to automatically handle support tickets sent by email, chat, text, and voice. Compared to other customer service chatbots, it features the most accurate natural language understanding (NLU) engine. It focuses on the AI customer experience and can automatically address more than 70% of customer inquiries without human assistance. With pre-built connectors with top agent desk platforms, Netomi is exceptionally simple to use. The firm collaborates with businesses offering a range of goods and services in various sectors, such as WestJet, Brex, Zinus, Singtel, Circles Life, Warner Bros. Games, and HP.
3. The most well-known chatbot in the WordPress ecosystem, WP-Chatbot, enables live chat and Web chat on tens of thousands of websites. WP-Chatbot uses a native Messenger chat widget to allow live and automated conversations on a WordPress site. It also interfaces with a Facebook Business page. The installation procedure only requires one click. It is among the quickest methods for putting live chat on a WordPress website. Users only have one inbox for all messages, whether sent through Messenger or Webchat, making it incredibly easy to manage cross-platform customer interactions.
4. Can you communicate with the 83.1 million smart speaker owners? Amazon has the finest AI chatbot software for voice assistants and has 70% of this market. IT departments may develop unique skills for Alexa for Business that can respond to client inquiries. A trend that has grown in developing bespoke skills: Amazon went from 130 to over 100,000 skills with no indication of slowing down. By creating bespoke skills for Alexa, you may allow your consumers to interact with other content, ask inquires, purchase or reorder goods and services, and more. Teams may link Alexa for Business with Salesforce, ServiceNow, or other specific apps and services.
5. The Microsoft Bot platform is A complete platform for creating conversational AI experiences. Developers and cross-disciplinary teams may design conversational experiences using Language Understanding, QnA Maker, and bot answers using the open-source Bot Framework Composer, a visual authoring tool. With the help of the Microsoft Bot Framework, customers may quickly link a bot to well-liked channels and gadgets by using a full open-source SDK and tools.
6. To respond quickly to incoming client inquiries, Zendesk Answer Bot collaborates with your support staff within Zendesk. To supply customers with the required knowledge swiftly, the Answer Bot retrieves pertinent articles from your Zendesk Knowledge Base. You may add more technologies on top of your Zendesk chatbot, or you can let it run on your website chat, mobile apps, or Slack for internal teams.
7. If you need a basic chatbot to sell things, schedule appointments, provide order updates, or post coupons on Facebook Messenger, ManyChat is a perfect choice. It offers industry-specific templates and a drag-and-drop interface that lets you create your custom bot in minutes without any coding knowledge. Through Zapier and Integromat, you can quickly connect to eCommerce technologies like Shopify, PayPal, Stripe, ActiveCampaign, Google Sheets, and more than 1,500 more apps.
8. The first open-source programming language and chatbot engine, CSML, is explicitly designed for creating robust and cooperative chatbots. Because of its expressive syntax and ability to connect to any third-party API, CSML makes it simple for developers to develop and deploy chatbots. The easiest way to get started with CSML, used by hundreds of chatbot developers, is with CSML Studio, which has everything you need to create chatbots in your browser. Additionally, there is a free playground accessible for developers to test-drive the language without having to register.
9. Salesforce Einstein is an AI chatbot created by one of the most successful Silicon Valley businesses ever. Salesforce is primarily a CRM firm; CRM is the ticker for its stock. The numerous software integrations, which are either created by Salesforce or by other businesses, are a significant factor in the company's success. For instance, Netomi has developed an extremely potent Salesforce chatbot that smoothly connects to the Salesforce platform. You must invest in the Salesforce platform as a whole and then pay US$50 per month for Salesforce Service Cloud to use Einstein Bot.
10. LivePerson provides AI-powered interactions that link businesses with customers via various chat platforms. LivePerson collaborates with companies that offer a range of goods and services across several sectors, such as The Home Depot, Burberry, and Virgin Media. LivePerson's website states that their conversational AI software mainly deals with marketing and sales, with customer care coming in second place to a lesser extent.