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VISTECH provides technology solutions to businesses worldwide. With 30 years of industry expertise, VISTECH is a leading provider of software, web, and IT services. Based in Connecticut, the company remains committed to delivering exceptional support and helping clients maximize technology for success. VISTECH fosters a culture of innovation and collaboration, continually staying connected to the latest industry trends and developments.
Richard L. Huebner, CEO of Visual Technologies, Inc. (VISTECH), has over 4 decades of experience in the software industry. The CEO founded VISTECH in 1995 as a technology consulting firm. Under Richard’s leadership, the company has prospered and expanded its offerings to include custom software solutions and Managed IT services, more recently launching SolSuite, a SaaS product suite for Configure Price Quote (CPQ).
Richard’s leadership style is described as hands-on and collaborative. Richard emphasizes understanding tasks fully before delegating them and values a clear strategy while encouraging team input. A well-defined direction, according to him, is essential for successful implementation.
Various entrepreneurial operations like writing software for microcomputers in 1984 and leading teams that replaced mainframe systems in the 1990s shaped Richard’s journey. His first encounter with business was when he started working in the family grocery store. Growing up in this environment taught him work ethic, dedication, and the fundamentals of business, which continue to drive his achievements today.
Pushing boundaries and never accepting limitations are central to VISTECH’s culture, and listening to client feedback is at the heart of the company’s drive for innovation. These tenants ensure products and services exceed requirements and expectations.
SolSuite, VISTECH’s flagship CPQ product, is a manifestation of this organizational excellence. Leveraging Microsoft technologies and hosted in Azure, the solution fully automates complex sales processes, integrates with back-office systems and utilizes AI to minimize manual tasks, provide insights to clients and customers, and enhance business operations.
Launched in 2020, SolSuite leverages current, cutting-edge technology. It relied on 25 years of business requirements from a company and system acquired by VISTECH several years before. As a result, SolSuite has state-of-the-art technology and comprehensive business functionality. Of note, are the advanced product selection and configuration capabilities. SolSuite Configurators are unrivalled in the market offering advanced features to present complex products with an exceptional user experience.
One of the primary challenges Richard highlighted is resisting the urge to follow every emerging trend in technology. Maintaining focus on long-term strategies while adapting to relevant innovations is key to sustaining success.
This adaptability, vision, and decisiveness are critical attributes for success in the technology industry. A review of the SolSuite Product Roadmap illustrates that strategy. Near-term improvements result from client feedback and current technical innovation. Future updates rely on frequent market analysis, review of industry trends and more client input. This direction assures required course correction and accurate decision-making to remain adaptable in a constantly changing landscape.
Richard envisions further growth for VISTECH, particularly in the CPQ domain. The SolSuite Roadmap includes additional AI and Machine Learning functionalities, which will enhance automation and predictive capabilities, making complex sales processes more efficient.
The company will continue to be a state-of-the-art solution, integrating AI to assist with customer interfaces, like guided selling, labour-intensive tasks, and supply chain analysis, believes Richard. VISTECH follows a no-code approach for product selection and configuration, allowing businesses to tailor CPQ implementations without needing extensive coding skills.
"The future of CPQ lies in its ability to integrate advanced technologies like AI & Machine Learning, transforming complex sales processes into seamless, efficient, and highly personalized customer experiences."
Richard L. Huebner, CEO of Visual Technologies, Inc. (VISTECH).
