IBM Watson: Applications, Competitors, and Success Stories

IBM Watson: Applications, Competitors, and Success Stories
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How IBM Watson helps businesses to build advanced solutions to reach evidence-based conclusions?

IBM Watson is a supercomputer from IBM that merges artificial intelligence and sophisticated analytical software for optimal performance as a question-answering system. Developed in IBM's DeepQA project by a research team led by principal investigator David Ferrucci, the supercomputer was named after IBM's founder, Thomas J. Watson. Watson was initially built to answer questions on Jeopardy, an American quiz show. In 2011, the computer system competed on the show against American game show contestants Brad Rutter and Ken Jennings, winning first place and US$1 million in a prize.

Designed to replicate or outshine a high-functioning human's ability to question-answering, IBM Watson accesses 90 servers with a collective data store of over 200 million pages of information, which it processes against 6 million logic rules.

IBM Watson and Its Components

IBM Watson uses DeepQA software and Apache UIMA (Unstructured Information Management Architecture) framework. It uses SUSE Linux Enterprise Server 11 to run and leverage Apache Hadoop to provide distributed computing. Watson has a Power7 processor. It has 16 terabytes of RAM and uses a 3.5 GHz POWER7 eight-core processor. It has the potential to process 500 GB of information per second, equal to a million books.

Applications for IBM Watson's underlying cognitive computing technology are almost boundless. As the device performs text mining and complex analytics on voluminous amounts of unstructured data, it can support a search engine or an expert system with capabilities far superior to any previously existing.

Why You Should Use IBM Watson?

Watson leverages the power of machine learning to answer questions. It allows users to learn more with fewer data. With IBM Watson, users can protect their insights as it gives them control over what is important to them. It also provides the ability to maintain ownership of their data and safeguard data insights and IP address.

By incorporating IBM Watson, users can reimagine their workflows wherever they are, be it healthcare, finance, education, transportation or any other field. The supercomputer has a deep understanding of every business and industry and has vast domain knowledge that provides users with better and quicker decisions. IBM Watson can help enrich a variety of data without any additional and unnecessary integration. It lets users access data from broad resources with ease.

IBM Watson Healthcare

IBM's cognitive computing system, Watson, is the most popular AI system in use today. It is being used in a variety of domains, powering businesses and industries as a whole.

Reportedly, Watson technology was first applied in healthcare. IBM Watson Health is changing the way healthcare is delivered by meeting business and clinical needs with cloud, data, analytics, and AI solutions. IBM's supercomputer brings precision medicine to cancer patients and helps researchers to identify new indication for existing drugs, hence developing a new treatment for the patients. IBM Watson also brings confident decision-making to oncology and provide care to patients after understanding millions of data.

The Supercomputing Race

With countries racing to the top in supercomputing, the top fastest supercomputers in the world are run by China and Switzerland. On the other hand, in June 2018, the U.S. Department of Energy's Oak Ridge National Laboratory (ORNL) revealed Summit, a new supercomputer. Summit reportedly has a peak performance of 200,000 trillion calculations (200 petaflops) per second. With this release, it is expected that Summit will exceed China's 93-petaflop TaihuLight that has been at the top since 2016.

Summit has been developed by IBM – IBM AC922 system. It encompasses 4,608 servers, each containing two 22-core IBM Power 9 processors, and six NVIDIA Tesla V100 graphic processing unit accelerators with Mellanox interconnections. Summit is eight times more powerful than the current most powerful computer in the U.S., Titan, which is also housed at the ORNL.

IBM Watson: Success Stories

London Borough of Redbridge: A leader in innovative public services wanted to simplify communication with residents regarding trash collection. Working with IBM Business Partner EscalateAI Ltd, the borough launched its new Binbot. Binbot is a chatbot powered by IBM Watson technology to answers straightforward questions and allows users to report illegally dumped waste.

Crédit Mutuel: Leading France's leading bank has over 5,000 branches that receive more than 350,000 online inquiries a day, and volume is growing 23% a year. After running a diagnosis of how client advisors were spending their time, Crédit Mutuel found that a significant part of their work involved answering simple and repetitive questions. In order to stimulate everyday processes and allow client advisors time to address more complicated and nuanced problems, the bank turned to IBM to find a solution. However, it was not so easy to implement IBM Watson for Crédit Mutuel as employees began asking about the possibility of their jobs being replaced by AI. With a Watson-infused email analyzer and four virtual assistants, Crédit Mutuel able to enrich interactions between client advisors and customers.

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