AI's Impact on Banking: Potential and Challenges Ahead

Rachana Saha

AI revolutionizes banking, but ROI and change resistance are hurdles, per McKinsey.

Despite AI, banking revenue often hinges on manual work, McKinsey notes.

McKinsey urges balanced AI investments with strategic initiatives for real benefits.

UBS uses AI for SMB instant credit, bypassing credit officers for faster service.

AI boosts efficiency, yet UBS navigates balancing tech with personal client relationships.

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