The impact of modern technology on businesses cannot be overstated. From manufacturing, retail, and healthcare, to pharmaceuticals, logistics, and transportation, every industry is conducting business in a data-driven world where it has now become essential to incorporate disruptive technologies into their work processes through digital transformation. With advanced technologies like artificial intelligence, IoT, RPA, data science, and robotics, technology is less of a choice and more of a necessity. It drives efficiency and lowers operational costs, motivating business leaders to achieve a competitive edge.

To assist organizations through the journey of digital transformation, MindMap Digital is a digital transformation enablement service and consulting organization. The company helps its customers in rapidly assessing their state-of-the-art digital operations, assessing processes for digital maturity, and supporting a sustainable and scalable end-to-end transformation leveraging RPA, analytics, and AI.

Saurabh Goenka is the Co-Founder and CEO of MindMap Digital. A Chartered Accountant and a Digital Transformation professional with more than a decade's experience in process automation, process improvement, digital transformation, and strategy leadership, Saurabh has worked on multiple process transformation initiatives for large organizations. Apart from helping organizations in scaling and democratizing digital transformation, he also shares this knowledge across multiple conferences and industry events on digital transformation.

Touted as a go-to-expert for digital transformation solutions, Saurabh has founded a unique framework known as the ROQS framework (RPA Opportunity Qualification System), which helps in creating an accelerated and accurate methodology for process mining and identifying potential processes for any organization that can be automated and transformed using AI and RPA. This framework is copyrighted and is based on an underlying algorithm as a result of assessing more than 2,000 different types of business processes across multiple industry verticals and functional areas. This algorithm helps any organization who is thinking of venturing into process automation at getting a very accurate hawk eye view of the entire organization's automation potential.

Innovation That Relieves Industry Demands

Today's pandemic-ridden industry finds itself with a deep need to automate processes both to ensure business continuity as well as to lower operating costs. According to Saurabh, one of the biggest roadblocks for any organization planning to venture into the world of automation is when it tries to assess which processes/departments and business functions should it try to automate. Typically an organization spends anywhere between $20,000 – $100,000 on a comprehensive assessment process for a medium-sized enterprise business within a timeframe of 6-8 months to create an assessment report.

Using the ROQS framework by MindMaps Digital, the same can be achieved in a fraction of the cost and time – with most assessments taking not more than 3-4 weeks at an enterprise level. This significantly changes the automation game where organizations can accelerate their RPA assessment journey.

A Bundle of Innovation, Benefits, and Opportunities

Saurabh states that the ROQS framework speeds up process assessment for RPA and automation potential and comes up with accurate first-time-right assessment reports along with measurable concrete ROI benefits, which businesses can use to prioritize potential digital transformation opportunities. It helps in giving a high-level as well as a low-level view for all potential automation projects across an organization and acts as a comprehensive automation charter for any organization.

The Brains Behind the Innovation

According to Saurabh, MindMap Digital has created a very rich team of functional experts with subject matter experts from many industry verticals such as BFSI, Manufacturing, Telecom, RCTG, Healthcare, Pharma, Consulting, and IT to name a few. The strength of the team is a key to bring in years of consulting and process transformation experience.

Saurabh's company also forged multiple partnerships with large digital transformation tool providers as well as startups and mid-size players who focus on RPA, AI, Blockchain, and Analytics to be a part of the whole ecosystem.

The Growth and Recognition

As MindMap Digital's ROQS framework got the industry recognition it deserved, it has helped the company secure many more customers from across the world and industry verticals. The innovation has also helped MindMap Digital to brand itself as a process transformation and automation expert. For its successful innovation, the company was recently awarded the Top 10 RPA consulting firm in India.

Saurabh has also created a very large digital skilling academy in the form of MindMap Learning and is working on an EdTech platform to give access to a world-class, affordable, and job-oriented digital skills ecosystem to at least 1 million users by the year 2022.

Additionally, he is also working on incubating an accounting and compliance management SAAS-based product for SMBs and MSMEs to hyperautomate back-office processes. MindMap has been successful in serving enterprise customers and now aims at bringing the same quality of automation services to the masses.