Look at almost any industry and you'll see that digitization and automation are the order of the day. From artificial intelligence (AI) and data analytics to robotic process automation (RPA), people are finding new ways to give computers more power. For example, AI company Olive received another $400 million worth of funding in July 2021 to further its development of automated healthcare technology.

The aim is to improve workflow in healthcare settings by allowing AI programs to perform and monitor repetitive, high-volume tasks. This technology works in unison with RPA. Indeed, if you read this article by Priya Dialani, RPA is "for doing," while AI is "for contemplating." In other words, RPA turns the solutions generated by AI into real processes. Again, the aim is to transfer power from humans to computers.

Live Dealer Technology Takes Gaming in a Different Direction

This trend is apparent in many industries and, as technology improves, it will continue to influence existing ideas and processes. However, in among this move towards robotics, computers, and automation is a desire to maintain some sort of control.

AI isn't Always Top Choice

As much as we love technology, we're all still humans and, as such, we value control and interactions. To explain this point, let's look at live dealer casino technology. This useful guide highlights the use of games controlled by humans in online casinos. From popular offerings such as Lightning Roulette to Blackjack Party, the basic premise is that online players get to watch and interact with human dealers. That's interesting because it's a break from the norm.

Why Do Online Casinos Use Live Dealers?

Online casino gaming has been at the forefront of automated technology ever since the late nineties. Developers use random number generators (RNGs) to ensure games such as online blackjack mimic the processes of shuffling and dealing cards. In essence, these games take a human process and turn it into a digital one. However, as online casino gaming has evolved, developers have performed a 180. Although digital casino games are still the most popular option at any online gaming site, live dealer technology is gaining momentum. Why? Well, it seems there's value in human interaction. Players get to see cards being dealt and wheels spun in real-time. Moreover, they can chat to the dealer which replicates the experience they'd have in a brick and mortar casino.

Digital Innovations Can Only Thrive with Human Input

However, what's interesting here is that live dealer technology isn't a denial of innovation or a move against automation. Instead, it's a synergy between humans and machines. We keep hearing about the possibility of merging humans with computers through endeavors like Neuralink. Well, live dealer games could be seen as the early stages of this evolution. Human dealers control the game, but their actions are being tracked and recorded by RFID sensors. This data gets processed by computers and stored in a database. Results then get cross-referenced with the player's actions and any payouts are distributed accordingly.

Technology and Humans Work Together

That's how live dealer casino games work and, in turn, why they're a symbiosis of humans and machines. The dealers would be at a loose end without digital technology, and digital technology would be unnecessary without humans. They're both working together to create an interactive online experience. We're not suggesting the same symbiosis will work in all settings. However, the fundamental concept of people working in unison with machines is important.

Advances in automation are great, but we can't assume computers will control everything. We will still be part of the world and, as such, we need to see innovations as an accompaniment to our lives and not a replacement.