Automation

Automation Turning Great Resignation into Great Upgrade: Why and How?

Nasreen Parvez

Is automation the solution to the Great Resignation and can it turn it into the Great Upgrade?

What is Great Resignation?

The Great Resignation is a relatively new phenomenon inspired by the pandemic, in which individuals who no longer find meaning or purpose in their jobs actively seek out alternatives. Employees in a variety of industries and locations around the world have entered a deep state of self-evaluation, asking themselves questions about the meaning and purpose of their lives and occupations. Many employees have come to the sad realisation that their jobs are pointless. Others worry that as robots get more sophisticated, they will be able to execute tasks faster and more cheaply than humans.

Many people are definitely exploring new work possibilities due to a loss in job satisfaction and a fear of being outperformed by machines. People are increasingly using digital channels in practically all aspects of their everyday lives, which has boosted e-commerce. The pandemic has given these employees additional options because they are no longer restricted by physical contact to their jobs, which has intensified resignations.

According to recent Microsoft research, more than 40% of the global workforce is considering resigning this year. As a result, businesses are scrambling to keep up with the enormous departure.

Although it is true that affecting employee desires can be challenging, especially when many of them work remotely, there is a way. It's as easy as eliminating the unsatisfactory components of a job: the monotonous, redundant, and unchallenging tasks.

However, the question is whether this can be done in a way that benefits both the employees and the company.

Why is Automation the Solution?

Surprisingly, the solution is automation, which many businesses have already implemented.

The solution lies not only in automating business operations but also in changing people's perceptions of automation in the workplace. To do so, redirect automation tactics that have been used to improve processes and the customer experience to people. This new mindset has the potential to alter not only workflows but also the workplace, making it more rewarding for both employers and employees by forming intelligent teams of digital and human workers that collaborate in harmony.

Employees are able to focus on more vital duties once they are free of boring, useless employment. Organizations can speed up the automation process across the board and replace redundant activities with AI-powered bots to establish effective teams of digital and human workers that outperform their automated counterparts. Citizen developers may participate in automation initiatives, thanks to an easy-to-use low-code platform, making enterprise-wide automation a reality. Teams will be able to collaborate more effectively, while robots will become friends, taking over the mind-numbing duties that humans dislike. Employees like to show up for work when they don't have to finish tedious and boring jobs but when they have to face boring tasks day after day they are very likely to become part of the Great Resignation.

The Great Resignation is fueled by boredom, repetition, and mundane tasks like processing invoices and repetitive data entry. Employees can engage in more elevated and improved customer encounters like answering incoming questions that require strategic thinking and personalised service when processes are automated.

How is it turning Great Resignation into Great Upgrade?

Organizations aiming to recruit and retain top talent can leverage automation to improve the employee experience, which can then be combined with greater compensation and more flexible schedules to turn the Great Resignation into the Great Upgrade. Even better, businesses can optimise business procedures as a result of the process, lowering costs and increasing efficiency.

Automation is a no-brainer approach for removing some of the tedious, menial, or unpleasant work that makes employees tired and unhappy. Automation connects previously disjointed company processes with integrated technology, making it much easier to complete tasks and communicate data.

Automation saves time with AI-powered document management software. The data is quickly sent to the business systems that are necessary. Employees get instant access to up-to-date and relevant data, helping them to execute activities more quickly and effectively.

When manual tasks such as invoice processing, onboarding, and claim processing are digitised, they are accomplished faster, more accurately, and at a lesser cost to the company. Due to greater compliance, fewer late payment penalties, and early payment discounts, this results in cost savings. When it comes to working with clients, suppliers, and partners, employees who are respected and motivated are more likely to stay focused, perform effectively, and have a positive attitude.

Nowadays Automation helps employees do their work more efficiently and effectively, letting them focus on higher-value duties, be it from finance to marketing to HR. One can explore how one may profit from intelligent automation and make their staff happier by minimising the possibilities of Great Resignation whether your firm is facing signs of brain drain or you want deeper insight into enhancing business operations and performance, in turn turning it into a Great Upgrade.

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