Automation

Automation Improves Employee Experience in Investment, Trading & Sales

Apoorva Bellapu

Investment banking, trading and sales are among the most promising career opportunities across the globe. But the number of people who opt for these as a career path is astonishing.

One obvious reason for this is the requirement of the employees to work for long hours. Working till late in the night and also during the weekends is what bothers many. Though the organisations are trying hard to change this scenario but let's face the reality, it isn't as easy as it sounds. Some companies are implementing automation to help lighten the workload for their teams. But, just a minute percentage of the whole lot aiming to do so won't help. The day all the organisations implement this strategy, people engaged in the field of investment banking, sales and trading can heave a sigh of relief.

The benefits that automation unfolds, no matter what the industry is, aren't surprising at all. It is because of this that the firms are not even thinking twice before deploying technologies that pave the way for automation. Also, we are seeing a considerable growth in the number of companies that are showing an inclination towards automation.

What many companies these days have come up with are the citizen-led automation programs. These have turned out to be exceptionally helpful in capturing the true essence of automation and passing on the same to the employees. Employees at these investment banking firms are now in a position to deal with the low-code tools and the know-how to start building automations for themselves and their teams, thanks to the citizen-led automation programs. Well, there's more to it. Employees have the power to apply the benefits of automation to the strenuous tasks that they are entrusted with. By virtue of automation, they can now focus on higher-value work for the organization thereby benefitting the organization like never before.

Now, many might question the authenticity and requirement of citizen-led automation programs. There might be firms which could have a perception that these citizen-led automation programs wouldn't serve any purpose. However, the reality is so different. Within organizations, there are tons of manual tasks that are repetitive in nature. There's no point in a dedicated person doing all of these tasks. This is where automation comes into play.

Benefits of Citizen-led Automation

There are many reasons as to why firms are embracing citizen development as part of their automation strategy. Through citizen-led automation, employees can explore automation opportunities.

Evidently enough, the business requirements keep changing with time. Modifying the way in which the business handles all of this is no longer a challenge. With automation in place, the demands of the consumers can be met without having to compromise on either the quality delivered or the time taken to address the issue. One of the most common issues faced in investment banking is when the bankers request workflow changes every time they are to start working on a new project. But with citizen-led automation, they can very easily adapt to the changing demands and the workflow requirements.

In many instances, clients have also recognized the opportunity for business users to be able to quickly modify workflows to meet the demands of changing business cases. For example, it becomes cumbersome to have junior bankers request workflow changes every time they start on a new deal or project and need to incorporate new datasets into workflows. Citizen-led automation provides the flexibility business users require to quickly adapt to a variety of changing business cases. Also, in this technology-driven world, it is really tough to find people not relying on automation to get their tasks done.

When people are trained on those areas that can easily be accomplished using automation rather than those that require human intervention, achieving fruitful business results would definitely be a distant dream. This is why taking the right call at the right time is critical. This not only helps in saving time and money but will also cater to improved productivity. On the brighter side, companies have come to terms with this and are thus bringing in automation as much as possible. Investment banking firms, sales and trading departments are a little behind in the race but the future would be way better.

In a nutshell, considering how tedious workload gets in the field of investment banking, sales and trading, there cannot be a better way to deal with this than relying on automation, especially for the tasks that are manual and repetitive.

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