According to Verified Market Research, Artificial Intelligence in Aviation was valued at US$0.34 billion in 2019 and is projected to reach US$3.69 Billion by 2027, growing at a CAGR of 45.3% from 2020 to 2027. Airlines and airports are increasingly adopting new technologies and relying on artificial intelligence (AI) to improve customer service. Customer service is one of the most important aspects of air travel, but it is well known that the need for it begins when passengers consider booking flights, not just when they arrive at the airport. This is why chatbots based on AI and machine learning are becoming more popular. AI/ML will also revolutionize predictive maintenance and air traffic control (ATC).
In aviation ground operations, such as air traffic control and real-time support systems, artificial intelligence technology is applied. In the aviation industry, artificial intelligence aids in the improvement of predictive maintenance and air traffic control operations. Artificial intelligence in aviation comprises the integration of services and systems such as automated baggage check-in, facial recognition, customer service, and aircraft fuel optimization, among others. When it comes to artificial intelligence in the aviation industry, these functions are used to reduce employee labor intensity and assure the effective and smooth operation of particular procedures.
China and Japan are the major contributors to the growth of AI in the aviation market in APAC. The increasing adoption of machine learning and NLP technologies for virtual assistance and training applications in the aviation sector is supporting the growth of AI in the aviation market in this region. There is a huge demand for AI technologies from these countries to increase the efficiency of their aviation sector.
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