Intelligent Automation is a term that describes a holistic solution for digital transformation, mainly based on process management (BPM) to orchestrate users, tasks, systems and robots (RPA) depending on the business needs at each moment.
Augmenting RPA with AI technologies expands the possibilities of business process automation to include nearly any scenario—cognitive bots can reason and make decisions, learning on the job to become valuable resources in your human-digital workforce. But the transformative potential of intelligent automation is that it creates the opportunity to reimagine how businesses operate by seamlessly integrating technology, work processes, and people. It empowers data scientists and developers to create tailored AI-powered tools for business users using any AI platforms of choice such as Google Translate, Microsoft intent analysis, and IBM Watson sentiment analysis. At the same time, all Automation Anywhere Enterprise users can automate unstructured data processes using AI technologies like Computer Vision, Natural Language Processing (NLP), fuzzy logic, and machine learning (ML) without calling in data scientists or highly-trained specialists.
Latest trends
As per a recent survey, almost 50% of enterprises indicate that they intend to increase their spend on automation/RPA in 2021.
Co-opetition has remained a prominent theme within the automation space, and this will become even more prominent in 2021.
There has been a massive influx of Low Code Application Platforms (LCAP) within the automation space that came in with the promise of simplifying app development and making it 10X faster to build new apps.
2021 will be the year of Process Discovery, and enterprises will realize that this is an effective way to tie their automation deployments to outcomes and ROIs, and thus scale their automation practices.
More than 75% of the Fortune 250 enterprises have already started their automation journeys and are investing in automation in a meaningful way.
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